Frequently Asked Questions
What parking is available near Howden Shire Hall?
There are pay and display car parks run by the East Riding of Yorkshire Council off Hailgate and on Charles Briggs Avenue. On street parking in the town centres is controlled by a Controlled Parking Zone. There is a 1 hour parking limit next to the Hall on Market Place and 2 hours limit on the surrounding streets. Limits do not apply after 6pm and on Sundays.Click here to enlarge
Can I get a refund on my ticket?
Our Ticket Refunds Policy is as follows:
Live Music events promoted by Howden Live
In accordance with Howden Live’s policy, refunds for live music events organised by Howden Liveare only available when an event is NOT sold out. In this case, tickets will be refunded at their face value and an administrative fee may be charged. If an event is sold out, Box Office will endeavour to sell on tickets no longer required to customers on a waiting list. This is subject to waiting list customers being able and willing to buy these tickets and no guarantees are given. If you have any queries regarding this policy please refer to Howden Live at www.howdenshirehall.co.uk
As a charity run by part time staff and volunteers, the time and resource involved in refunding and/or re-allocating our low cost cinema ticket sales is prohibitive. For this reason, we regret we are unable to offer refunds for tickets bought but no longer required. Customers can, if they wish, advertise their tickets for re-sale via a post on the Howden Cinema and Howden Shire Hall Facebook pages.
Visiting performances/production companies
Rules for eligibility for refunds on tickets vary by event/promoter. Please consult Box Office on this matter if unclear. As a general rule, refunds will only be given if an event is cancelled.
Please note – having bought your tickets, if you wish to change your seat allocation or date, there is an administration charge of £1.50 per seat up to a maximum of £5 per transaction. Please note – these seating and/or date changes are subject to availability and with the agreement of the individual promoter. Please consult Box office for more information.