As at Tuesday 17th March, we have taken the decision to close the building to all Users with immediate effect until further notice.
If you have an urgent enquiry please email email@example.com and we will endeavour to get back to you as soon as possible.
It is with sadness that we have taken the decision to close the building to all Users with immediate effect until further notice.
By definition, activities here fall under non-essential social contact, theatre or pub or club gatherings. We have been in contact with all Classes and Groups who hire the Hall from us and would suggest you contact them for ongoing updates.
Like many similar venues up and down the country, we feel that we have no choice but to follow these latest recommendations from Government.
As we are a registered Charity, we will be working hard to safeguard funds so that when we do re-open, we will be in a financially stable position to do so.
As a result, staff hours have been cut with immediate effect therefore there will be no-one in the Office. We will leave a generic message on the answerphone and we would encourage anyone with any urgent queries/concerns to email firstname.lastname@example.org
Tickets will remain on sale for future performances/events but it is likely that events may be cancelled as the situation with Covid-19 virus continues to unfold.
Please know that we will regularly update our Website and Facebook channels and refunds will be issued electronically for online bookings. For any Box Office telephone or in person bookings, we will process credit card refunds as soon as we can but would ask any cash buyers to please bear with us until the office is manned/back to normal to minimise the handling of cash/face to face contact. We have robust accounting systems in place so we will already have full visibility of any refunds due.
Other Venues are asking patrons to consider donating any refunds due back to the Venue to help get us back on our feet when all of this is over – that would be gratefully appreciated. It is my intention to postpone any events which may need to be cancelled so we are equally happy to hold onto your seat booking and simply move the credit to an alternative date should that be acceptable to you.
We thank you for your continued support and understanding in these difficult times.